At Hire One, we understand that your schedule might not align perfectly with our office hours. Whether it’s a late flight, an extended workday, or just the need to manage your time efficiently, we offer a convenient solution for returning your rental van even when our office is closed. Here’s everything you need to know about our out-of-hours van drop-off service.

How Our Out-of-Hours Drop-Off Works

To make your rental experience as flexible as possible, we offer a key drop box service. This allows you to return your Hire One van outside of our regular business hours, ensuring you can keep to your schedule without any added stress.

Our Business Hours

Our offices are open from Monday to Friday, 8 AM to 5 PM, and on Saturdays from 8 AM to 12 noon. These are the times when you can pick up or return your van directly to one of our staff members. However, we recognize that you may need to drop off your van outside these hours.

Dropping Off Your Van

You can drop off your rental van at any time that falls within your hire period. For example, if you have a 1-day hire, which lasts 24 hours, you must return the van within that timeframe. Here’s how to use our convenient drop box service:

1. Locate the Key Drop Box: When you collect your vehicle, our team will show you where the key drop box is located. This will be your go-to point for returning the keys when you drop off the van out of hours.
2. Park Carefully: Choose a safe and secure parking spot to leave the van. Since the vehicle remains your responsibility until we officially check it in the next business day, it’s crucial to park in a well-lit and secure area.
3. Take Pictures: We recommend taking pictures of the van at the time of drop-off. This will help document the condition of the vehicle and ensure that you have evidence of its state when you left it.

Important Reminders

While our out-of-hours drop-off service adds convenience, please remember that the van remains under your responsibility until we can perform a formal check-in during our next business hours. Taking the above precautions can help ensure that the process goes smoothly and that you are not held liable for any issues that are not your fault.

Get In Touch

If you have any questions about your rental or our out-of-hours drop-off process, don’t hesitate to contact us during business hours. Our team is here to help ensure your rental experience is straightforward and hassle-free.

At Hire One, we’re dedicated to providing you with flexible rental solutions. Our out-of-hours drop-off service is just one of the ways we strive to accommodate your needs and enhance your rental experience. Rent with us, and enjoy the journey on your terms!